Posts Tagged Mikhail Gorbachev

Ronald Reagan and the Art of Influence

An example of how to influence and improve relationships

When you are about to engage in a disagreement, try the following:

Say, “I don’t want to win; I just want to understand what you are saying. My objective is to clarify, not influence.

“You’re saying that you believe A B and C. I believe A B and D. So don’t we really agree more than we differ?”

At the worst you have clarified. At the best you have minimized any disagreement.

In any event, it’s good to know where you agree and where you differ.

The key is to state at the outset that your goal is not to win, but to clarify. Clarity is not only more important than … >>>