Discipline Without Stress Newsletter – September 2007

Volume 7 Number 9

IN THIS ISSUE:

1. Welcome

2. Promoting Responsibility

3. Increasing Effectiveness

4. Improving Relationships

5. Promoting Learning

6. Discipline without Stress

7. Testimonials and Research 

1. WELCOME

MONTHLY RESPONSIBILITY AND LEARNING QUOTE:

The biggest thing was the length of time it actually took

for me to stop telling and to start asking questions. It

took me a long time to retrain myself, and I still tick

myself off for reverting back to my old ways–but it really

makes the interactions you have with children so much nicer.

Playground duty is a breeze when you ask questions rather

than tell kids what they should be doing.

———-

2. PROMOTING RESPONSIBILITY

A post at DisciplineWithoutStress@yahoogroups.com:

One of the oddest conversations I ever had with a child was

with a very bright, very disruptive 7 year old. He had a

history of misbehavior at school with lots of office time

and suspensions. At the beginning of the year I sat with him

after a minor infraction and during our conversation I

casually said something about, “Well, you know I can’t MAKE

you behave; that’s something you have to want to do for

yourself and you get to think about your behavior and what

you do here in the classroom….” Not my exact words but

something like that.

And this little boy looked at me and said, “You HAVE to make

me behave. That’s your job.”

We must have spent about 15 minutes in a conversation that

ended up centering, not on the misbehavior that had

occurred, but on the idea that he had somehow picked up from

kindergarten and first grade that it was MY job to be in

charge of his behavior. He pointed out that I should or

could use behavior charts (he knew of several) or prizes or

stickers. He had all sorts of suggestions for me of ways I

could change his behavior. It was hysterical, and he was not

very pleased initially that I was not interested in buying

into any of this stuff.

Needless to say, although it took a while, this child did

eventually figure out how to be in charge of his behavior in

our classroom. I think and hope that the lessons he learned

served him better in the future than his notion of teachers

controlling him, but boy, what an eye-opener for what we do

to kids with some of our behavior systems!

3. INCREASING EFFECTIVENESS

Some ramblings about assumptions:

ASSUMPTION is the cause of much NEGATIVITY.

Following is an example of negative emotions PROMPTED BY

AN ASSUMPTION.

Suppose your supervisor asks you to stop in the office

before leaving for the day. When I recently mentioned this

scenario at a presentation to five junior high schools last

month, I heard a great groan. Then I made the point: You

assumed that the conversation would be negative. You didn’t

know that; you just assumed it.

This negative assumption may be natural, but it’s not

inevitable. You have a choice regarding your self-talk. You

don’t have to ASSUME the situation would have been a

negative one. Just hold it in abeyance by redirecting your

thoughts. Why prompt negative feeling when it is not

necessary? As I clearly demonstrate in my presentations,

WHAT WE THINK PROMPTS HOW WE FEEL.

———

ASSUMPTION can be the cause of many BOTCHED SITUATIONS.

I was not able to connect to the Internet. I contacted my

Internet service provider (ISP). Rather than speaking to

someone in technical support, I found myself speaking to

someone in the accounts payable department. It appears as if

I had not paid my bill. But the telephones were still

working! I was advised that the Internet service is stopped

first before the telephones are disconnected because there

is no charge for re-establishing an Internet connection

whereas if the telephones were to be disconnected, there

would be a reconnection charge.

I couldn’t believe it! The one time in my entire life that I

received a bill of non-payment and did not follow up on it!

You guessed it; this was it. I had received a non-payment

bill from the telephone company and ASSUMED that, since my

bills are automatically charged to my credit card, there was

a mistake on the part of the phone company. BAD ASSUMPTION!

The root of the problem was that the telephone company had

an old credit card on file carrying a June 2007 expiration

date. This was August 27. Somehow the telephone company had

not been notified of my newer 2009 credit card expiration

date. I was assured that the system would be up again within

three hours.

Four hours passed. My Internet connection still was not

working. Did I ASSUME it would be repaired in due course?

Nope! I called; somehow the order had not gone through. The

company reinstated the service while I waited on the phone.

But the saga continued. I received e-mail from Jacksonville,

Mississippi where I am scheduled to give a keynote

presentation. The communication stated that the party

attempted to call me but that my telephone was not in

working order. I responded by sending the party three phone

numbers that could be used to contact me.

The next morning I tried to make a phone call, but the

telephone land line was not working. I called the telephone

company using my mobile phone. My original conversation

about paying the bill and requesting the reinstatement of

all telephone lines could not be honored. But I was not so

informed. (Due to additional services on other lines, the

phone company sends me two bills). I ASSUMED that both bills

were paid. I was politely informed that, since I receive two

different bills, it was necessary to contact the accounts

payable department and pay each bill SEPARATELY–which I did

instantaneously.

———

ASSUMPTION can be the cause of MISSED OPPORTUNITIES.

Last month at an inservice to 110 teachers, the principal

who introduced me gave me a beautiful opening. As she

started to introduce me, she suddenly stopped, went to the

trash barrel, spit out her gum, and reminded teachers to

have students spit out their gum as they enter classrooms.

So, one of my opening statements was that ASSUMPTION CAN BE

THE CAUSE OF MISSED OPPORTUNITIES. Example: We ASSUME that

students know how to spit out their gum WITHOUT OUR FIRST

TEACHING A PROCEDURE OF HOW TO DO IT. I suggested that

teachers consider having some scrap paper by the waste paper

basket to make it easier for students to do what teachers

want them to do–AFTER HAVING DEMONSTRATED HOW STUDENTS

SHOULD DISPOSE OF THEIR CHEWING GUM.

———

So many problems occur BETWEEN PEOPLE in professional AND

in personal RELATIONSHIPS due to INCORRECT ASSUMPTIONS,

e.g., “I thought (read:ASSUMED) that you . . . .”

———

As has been so eloquently stated, “Assumption is the mother

of screw-ups.” (Read: negativity, botched situations, missed

opportunities, and poor relationships.)

4. IMPROVING RELATIONSHIPS

Ready, aim, REFLECT:

Is what I am about to do or say going to improve our

relationship?

5. PROMOTING LEARNING

You might have read recently that some school districts are

beginning to offer money as an INCENTIVE to students to

increase school attendance. Since the incentive of money

appeals to most people, this may appear to be a rational

approach.

———-

CLARIFICATION REGARDING INCENTIVES, REWARDS, AND

EMPLOYMENT:

An INCENTIVE, such as money, can be a MOTIVATOR.

Receiving money, which occurs AFTER the action, is the

EXTERNAL REWARD.

It is important to remember, however, that the REWARD

TEACHERS receive can be such things as satisfaction from

the creativity of lessons and instruction, watching the

young grow and mature, and relationships with students.

The TEACHER’S REWARD IS NOT MONEY–as many teachers

assume, e.g., “I wouldn’t be working if I were not being

given a reward.” No doubt, money is an INCENTIVE for

wanting to be hired–but MONEY IS NOT THE REWARD for

teaching. Once someone is employed, a SOCIAL CONTRACT

has been created: SALARY/compensation IN EXCHANGE FOR

SERVICE. A salary is not a bribe in the same sense

that some teachers and parents use rewards to manipulate

young people.

———-

The ASSUMPTION that adding incentives always helps is false.

There are circumstances in which adding an incentive

competes with other motives and diminishes their impact.

Psychologists have known this for more than 30 years.

In one example, nursery school children were given the

opportunity to draw with special markers. After playing,

some of the children were given “good player” awards.

Later, the markers were reintroduced to the classroom, and

researchers kept track of which children used them. The

youngsters previously given awards were less likely to draw

at all and drew worse pictures than those who were not given

awards.

Why did this happen? Children draw because drawing is fun.

The rewards for drawing are INTRINSIC TO THE ACTIVITY

ITSELF.

The “good player” award is aimed at giving children another

reason to draw: to earn a reward. Children want recognition.

But the chance for RECOGNITION UNDERMINES THE FUN, so that

later, in the absence of a chance to earn another award, the

children are no longer interested in drawing.

The intrinsic rewards of learning aren’t working for many

young people today. It may be that the current state of

achievement is low enough that it’s worth trying anything.

Or it may be that cash will get kids started, after which

they can be weaned. But it’s plausible that when students

get paid to go to class and do well on tests, they will be

even LESS INTERESTED IN THE WORK than they would be if no

incentives were present.

THE INCENTIVES MAY MAKE THE LEARNING PROBLEM WORSE IN THE

LONG RUN–EVEN IF IT IMPROVES ACHIEVEMENT IN THE SHORT RUN.

Perhaps worse, the plan will distract us from a more

important question: What makes schools so dystopian that

they turn eager-to-learn primary students into older,

unmotivated ones?

6. Discipline without Stress

The hierarchy becomes significantly more effective in

promoting responsible behavior when the focus is on THE

DIFFERENCE BETWEEN LEVEL C (EXTERNAL MOTIVATION) AND

LEVEL D (INTERNAL MOTIVATION)–rather than focusing on the

difference between the acceptable levels and unacceptable

levels.

THE MORE YOU MAKE THIS YOUR STANDARD PRACTICE, the more

effectively the system will serve both you and your students.

7. Testimonials/Research

Dr. Marshall,

I came across your book a couple of years ago. I have been

reading it and using the Raise Responsibility System for two

years in my 5th grade classroom. Although I am a veteran

teacher of 18 years, and I have not considered “discipline”

to be a major concern in my overall classroom management, I

have had a growing concern over the past several years with

lack of students’ internal motivation. It seems that society

(more and more) is sending the message that kids should get

rewarded for expected behaviors. I wholeheartedly believe in

the message and strategies used in your book with the Raise

Responsibility System and teaching kids the difference

between internal verses external motivation. Although I am a

small fish in a big pond, I have been talking to colleagues

about the Raise Responsibility System. It just makes sense

to me. I am hoping to eventually get our entire school

system to adopt this way of thinking.

Thank you for your great insight and valuable information.

Tracey Hedrick

5th grade Teacher

Roanoke Rapids Graded Schools District

Roanoke Rapids, North Carolina

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