Sneak Peek of this month’s edition:
In order to significantly improve relationships, focus on CLARIFICATION, rather than attempting to influence the person. You will find that agreement is often achieved more quickly with this approach.
Rather than assuming you know the reasoning behind another person’s viewpoint, ask for an explanation. That is, aim at clarification—rather than influencing. Using this process, the person articulates the reasoning, and you many find that the person’s reasoning is worth considering.