W. Edwards Deming was the American who showed first the Japanese and then the world how to improve quality while simultaneously reducing manufacturing costs. The Deming Prize is the oldest and most widely recognized quality award in the world given to both individuals and organizations.
The underlying principle of the Deming approach is continuous self-inspection and self-improvement. In traditional approaches, quality control is a specialized task placed at the end of the manufacturing process. If the product failed to pass inspection, the cost of producing the product was wasted.
Deming showed how to build quality into the manufacturing process by empowering workers through collaboration.
The result was zero defects and improved the quality at less cost.
Deming believed that, in … >>>
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