Volume 13 Number 10
IN THIS ISSUE:
- Welcome
- Promoting Responsibility
- Increasing Effectiveness
- Improving Relationships
- Promoting Learning
- Parenting
- Discipline without Stress (DWS)
- Reviews and Testimonials
1. WELCOME
MONTHLY QUOTE
Leadership is the art of getting other people to do something you want done because they want to do it. —Dwight Eisenhower
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I was asked if the approach employed to build quality into Japanese products is different from what NCLB (No Child Left Behind in the USA) is trying to accomplish by all of its testing.
My response follows:
The Japanese approach is to build quality INTO the process. In contrast, NCLB uses tests to measure AFTER the process, which is an antiquated approach in manufacturing.
The modern process is to … >>>
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