The truth assumption simply assumes that I am right and that the other person is wrong. This simple assumption causes endless grief.
This error in thinking, although perhaps natural, is profoundly counterproductive.
Moving from certainty to curiosity can resolve difficult situations. Instead of asking yourself, “How can the person think that?!” ask yourself, “I wonder what information they have that I don’t?” or “I wonder what prompts that thinking?”
Instead of asking, “How can they be so irrational?” ask, “How can I see the world so that their view makes sense?”
Certainty locks us out of the other person’s perception; curiosity lets us in.