In my former role as a supervisor and administrator, and in my forever role as a parent, I always have aimed and always will aim at sharing, rather than telling.
Why? Because telling has many negative effects. When you tell someone to do something, the inference is that what the person is doing is wrong or not good enough and that the person has to change. People often don’t mind changing as much as they dislike attempts to be changed or controlled by others. Remember this key point: A change in behavior is as much emotional as it is intellectual. Negative emotions do not bring about positive changes.
Because people perceive telling as criticism, they often become defensive and have … >>>
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