The Art of Influence

Darlene Collinson in British Columbia related to me a success story that we should all remember.

Her 81-year-old mother was in the hospital and needed to participate in physical therapy before she could be released. The nurses, physical therapists, and physicians were not successful in convincing the patient to engage in the physical therapy.

After hearing of this, Darlene asked her mother, “What do you want?”

Her mother replied, “I want to go home.”

Darlene simply inquired, “What do you need to do to make that happen?”

Her mother replied, “Do my physical therapy,” which she started to do in order to accomplish her objective.

As skillful influencers know, the art of influence is to influence the person to influence herself.