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What Would Marvin Marshall Do?

A student teacher at Humboldt State University in Northern California asked me at a conference to sign her book and to please include "WWMMD." I obliged and then asked her what "WWMMD" meant. She told me that whenever her college instructor—Mary Lynn Bryan, a National Board Certified Teacher— gives a scenario about a school situation, she has the students respond by first asking
themselves ,"WWMMD?"

Translation: What Would Marvin Marshall Do?

I was rather taken aback. After reflecting on the possible efficacy of the phrase, I thought to ask our daughter about it. She is a social worker who counsels teenagers and is also certified by the William Glasser Institute in Reality Therapy and Choice Theory. I asked,

"Hillary, if … >>>

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Fan Mail

I received the following in a recent e-mail:

“I heard about your newsletter from a teacher in my district. She began using your system and enthusiastically shared it with everybody she could. I am using it and love the ‘stress free’ aspect of the kids knowing they are responsible for their choices—rather than me!”

Thanks,

Janet Gibney
Summit, New Jersey

More testimonials are available at http://marvinmarshall.com.>>>

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Behavior at Level “A”

QUESTION:

What sort of consequence would a student with level “A” behavior receive? I’ve been down the rewards and punishment route but as we know, it is not effective.

I repeat instructions until the student complies or a more serious consequence seems inevitable. It is very important that the child know that insubordination will not be tolerated.

RESPONSE:

The answer to this is in a prime difference between Discipline Without Stress and other approaches. Whether the consequence is referred to as logical or natural, as long as it is IMPOSED it will prompt a negative feeling and, therefore, one of resistance.

Rather than imposing a consequence, ELICIT it. The conversation goes something like, “This behavior is on a level that … >>>

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Asking “Why?” to Solve Problems

In the 1990’s, the Juran Institute produced a video series on the subject of quality. One of them describes a problem with the Jefferson Memorial: the granite was crumbling. What was frustrating to the national park officials was that none of the other memorials were having this same problem with their granite. So the question was “Why?”

Question: Why is the granite crumbling on the Jefferson Memorial?
Answer: It is hosed off more than the other memorials.

Question: Why is the Jefferson Memorial hosed off more than the other D.C. memorials?
Answer: The Jefferson Memorial has more bird dung.

Question: Why does the Jefferson Memorial have more bird dung than the other memorials?
Answer: It has more birds.

Question: Why … >>>

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Smile

I purchased a mobile phone that has a place for an opening message. I inserted, “smile.” Now each time I open my cell phone, I see that message.

A smile is a small gesture with a powerful impact. In American culture, we’ve come to expect people to smile when we meet them.

The late pianist/comedian Victor Borge put it another way when he described a smile as “the shortest distance between two people.” Greeting someone with a warm smile is the best way to introduce yourself, and it sets the stage beautifully for any discussion that follows.

Check your smile in the mirror. As you step toward it—before you see yourself—smile. Then look at yourself. Is it really a happy … >>>

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Opportunity Costs

One of the fundamental truths I remember from my graduate studies in economics is the concept of opportunity costs. This means there is a cost to everything—be it in monetary terms, in time, in relationships—really in anything.

The Nobel Laureate, Milton Freedman, summarized economics with the same idea: “There is no such thing as a free lunch.”

Here is a challenge. For the next week, ask yourself the following question before taking any action: “WHAT PRICE WILL I BE PAYING?”

Situations can include:
Going to bed late
Going to bed early

Arising late
Arising early

Watching TV
Reading a book

Eating that second piece of pie
Not tempting the taste by not eating the first piece

Demanding something
Asking for … >>>

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Growing Older

An 80-year-old woman was unable to find a cab to take her home. She walked into a pizza parlor and said, “I’d like to order a pepperoni pizza delivered…and I’d like to go with it.”

People say about the aging process that it critical to retain our humor as we grow older. The reason is that, as we grow, our character traits become more ingrained. In fact, they become even more pronounced. A sweet person becomes sweeter. A disagreeable person becomes a real crank in old age.

Therefore, the attitudes and traits we are planting now will take root and become rigid habits later in life. So it’s important to make a commitment to live a daily life of good … >>>

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Sharpening the Saw

Recently during my flight to present “How to Deal with Difficult Students,” an airline attendant asked me if my name was Marvin Marshall.

Since I was not wearing a name tag, I inquired of Janet (not her real name) how she knew who I was. She whispered to me that she is leaving the airline industry to enter teaching. She said that she is reading my book for the SECOND time before lending the book to her sister who is having a challenging time with her two children.

I inquired how she found out about the book. She said that one of her professors at the university she is attending mentioned that the book was one of his favorites. She … >>>

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Discipline without Stress School-Wide

Jim Collins' book, "GOOD TO GREAT: WHY SOME COMPANIES MAKE THE LEAP AND OTHERS DON'T," is a very popular book on leadership. I heard him interviewed, and I quote his final thought regarding leadership as applied to schools.

"You can take away blackboards, you can take away the computers, you can take away the administration, and you can take away the building. You can take away everything. It all happens in that magical intersection of a wonderful teacher and a student. And when you get that happening SYSTEMATICALLY, that is ultimately what really turns the wheel."

With this in mind, I share a letter I received:

———–

Dear Dr. Marshall:

This letter is a follow-up to your presentation for our … >>>

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Pleased Principal

The following is from a post on the mailring:

“I am always working on thinking about, ‘What can I do to change a procedure to make it work better, and what did I do/not do that led to things not running smoothly?

“Monday my principal stopped me in the hall on my way out the door and said, ‘I never see your kids.’

“At first I didn’t know what he meant. Then he said, ‘I never see any of your kids in my office. I just want to know what you do, and what your philosophy is because I know you have to be doing something different.’ (He knows I definitely didn’t get the ‘easy class,’ either!)

“I was … >>>

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Negativity & High School Drop-Outs

Many articles are being written about the high school drop out rate. Recently one appeared about the drop out rate in the Los Angeles City high schools.

I am somewhat familiar with the high school scene in Los Angeles having taught at two of them (one in an African-American neighborhood and the other in a Latino neighborhood)—as well as having served in the district as a high school demonstration teacher, department chair, instructional coordinator, counselor, and athletic director—plus having used nine of their high schools for my dissertation.

Two parts from the article give an indication of the philosophy of the high school reported on—and neither is unique to Los Angeles.

The first: "Seniors looked for their names posted on >>>

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“Not” Rather than “No”

Using the word, “not,”rather than the word, “no,” such as “Not now” or “Not this
time” prompts fewer negative feelings than the hearing the absoluteness of “No!”

I received the following e-mail, which reminded me how creative and independent even very young people can be.

“You reminded my of a time when my son, Adam, was two. Every thing was No, No, No! My husband had just had it with him and said, ‘Adam, don’t you say No to me again; I’ve had enough, young man.’ Adam looked at him, full of steam and said, ‘NO’!

“I couldn’t help but start laughing. You are right. ‘Not’ doesn’t have the same effect as ‘No.'”

Thanks for bringing that back to mind.… >>>

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Remove Barriers

Remove barriers to achieve goals—rather than pressure people to achieve them.

When leaders are not happy with people who report to them, there is a tendency to add pressure.

Instead of adding pressure, a more successful approach is to ask what are the barriers that are keeping people from doing their best.

We may not be able to remove government and other imposed barriers. However, we can inquire what is within our control that may be hampering others from doing their best.

Leaders, teachers, and parents can use the same approach with young people by asking, "What can I can do to remove barriers preventing you from doing your best?

More information on this topic is available at http://marvinmarshall.com.>>>

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Positivity Promotes Responsibility

Positivity (conscious optimism) prmotes responsibility.

This positive attitude begins between the ears.

The most important thing people can control is their state of mind. A state of mind is something that one can control. It can be created.

Thinking and acting responsibly—or irresponsibly—begins, therefore, with how a person shapes one's own thoughts.

As leaders, teachers, and parents, we have an oligation to help young people shape and control their thoughts. We can do this by painting positive pictures that empower. Sometimes a simple word can make the difference as in, "You have to go to school today" vs. "You get to go to school today."

Since how we think induces how we feel, negative thoughts have a tendency … >>>

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The Raise Responsibility System Is Only Part of Discipline Without Stress

A researcher working on a large study of discipline and classroom management programs in America contacted me. She mentioned that her report would be presented to the American Educational Research Association.

She asked whether her reference should be to the "Raise Responsibility System" or to "Discipline without Stress."

I chose "Discipline Without Stress" for the following reasons:

–"Discipline without Stress" is in the title of the book, whereas the "Raise Responsibility System" is a chapter in the book (Chapter 3),

–Teaching procedures—the key to effective classroom management—precedes the introduction of the "Raise Responsibility System,"

–The three principles to practice for becoming more effective and improving relationships (Chapter 1 of the book) is not part of the "Raise Responsibility System,"

–The … >>>

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Analyze Rather than Punish

One of the most important comments received about the discipline approach is the following:

“We especially liked the fact that the teachers were no longer punishing students but guiding them to self-analyze. We have begun using authority in a non-adversarial manner in order to establish and maintain a caring classroom environment.”

Pamela Marton, Principal
Community School, Los Angeles Unified School District, CA

————

More information on this topic is available at http://marvinmarshall.com.>>>

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Explaining “Anarchy”

QUESTION:Some of my youngsters are struggling with the word, “anarchy.” How can I explain what it means in a simple way?

RESPONSE:

Remember that young people’s brains are like sponges. They can absorb anything. The trick is to make meaning of what is absorbed to enhance learning and memory.

For older children:

Break “an/archy” up by teaching that the prefix “an” means “not,” “without,” or “lacking”—in this case, “without rule.” Compare this with other prefixes such as “mono,” which means “one,” and “olig” which means “a few.”

Explain that:
–Monarchy is rule by one person (like a king).
–Oligarchy means rule by a few people.
–Anarchy means that there is no leadership, so people do anything they want—often without any … >>>

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The Perfect Gift: Level C & D

I share a communication I received from Mary Lou Cebula, a principal in Warren, New Jersey:

Subject: The Perfect Gift

Hi Marv,

I just had to share this experience with you.

A second grade class invited me to their room. When I arrived, there was a special chair placed on the edge of the carpet. The students were seated on the carpet with their teacher, Mrs. Buckley. They asked me to sit in the chair. Mrs. Buckley explained that the children had participated in a writing activity called, "The Perfect Gift." They had to select a member of their family and decide what would be the perfect gift for that person. The student then wrote a letter to … >>>

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